• Anställningstyp: Heltidsanställd
  • Plats: SE-Sweden - Lund

Network- VoIP Specialist /IT-Operations, IT Group
Jobbeskrivning

Reference number: 2048

WHAT IS AXIS?
Axis is a fast growing and innovative IT company with a global footprint. Our success is largely due to our highly skilled staff and our strong culture of daring to succeed and allowing ourselves to constantly break new ground. At Axis our employees are innovative, dedicated and energetic and thats just the beginning. They are the driving force of the company and seek to move it forward towards the goal of being number one in our industry. As the global market leader in network video, Axis is driving the industry by continually launching innovative network products based on an open platform - delivering high value to its customers.

We are now looking for the right person to fill an open position as a

Network- VoIP Specialist in our IT-Operation team within IT department

WHAT WILL YOU DO?
The IT Operation team is part of the Infrastructure & IT Operations Department. Our responsibility is to provide and maintain a secure, reliable and effective IT infrastructure and Support at Axis. We are working with everything from new infrastructure development and future IT technologies to maintenance of existing IT environments and support. The IT Department is working in close cooperation with other departments at HQ, sales offices and productions sites around the world. The other teams in IT Department are Infrastructure. Both teams work close together with focus on Axis needs regarding IT.

Axis is growing rapidly and it is now time to welcome another colleague to the IT Operation team.

As Network- VoIP Specialist, you will work with operation and maintenance of Axis IT infrastructure.
It can include working with regular maintenance such as system updates, system monitoring, troubleshooting and problem solving. You will also work as second line support for our helpdesk. 

As Network- VoIP Specialist, you will work both independently and together with your colleagues. You will work in a global environment and be in contact with both people and systems located all over the world. 

There can also be an on-call duty in this position.

WHO ARE WE LOOKING FOR?
You have a technical degree or work experience in IT-operations and good knowledge of different kinds of IT environments. Good knowledge in written and spoken English and Swedish is mandatory.

We are looking for someone who is a team player but can also work independently. We believe you have a genuine interest in IT technology and are open, service minded and communicative. Youre also a driven person that works in a structured way.

THE MAIN SKILLS WANTED ARE:

Experience with Cisco Unified Communications applications, including CallManager,

CallManager Express, Unity, Unity Connection

Provide voice infrastructure support & implementation for the Axis Cisco Contact Center Express environment

Work closely with business partners on telephony related projects and initiatives.

Update technical documents and procedures.

Troubleshooting common VoIP issues (identifying and correcting issues with endpoints, dial plans, profiles, etc.)

Supporting voice end-users, coordinating with Cisco TAC, and tier 1 (helpdesk)

Experience as a Linux System Administrator, maintain tickets by assigned status; updates/follow-up required

WHAT CAN AXIS DO FOR YOU?
Axis can offer you a young, dynamic and multi-cultural environment, with on the edge technology and a highly valuated brand. We are the world leader in network video and as part of the IT-Operation Department you will play an important role in the organization, greatly influencing the IT infrastructure and service level of at Axis. Come join us!

READY TO ACT?
Axis is a company realizing the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success.

Find out more from our Manager at IT Operations, Magnus Hultman Persson, at phone +46 46 272 1800.

We review applications continuously!



 



Om Axis Communications
Ständigt nyskapande

Axis är marknadsledare inom nätverksvideo. Vi uppfann världens första nätverkskamera 1996, och har allt sedan dess varit innovatörer inom videoövervakning. Vi har givit miljontals människor över hela världen ökad säkerhet och bidragit till att uppfylla det växande behovet av en smartare och säkrare värld.

Med hjälp av 75 000 partner i 179 länder har vi levererat en rad banbrytande produkter och många branschgenombrott. Och vi ser fram emot att bana väg för många fler.
Network- VoIP Specialist /IT-Operations, IT Group !

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